Jake Kaasch, CFO | Director of Logistics
Founder and CFO of Agent Operations, Jake Kaasch heads the company’s Logistics (sign and lockbox installation/removal) and Finance Departments. His tenacity, strong organizational skills, and commitment to the highest level of customer service are the hallmarks of his business and brand. His quiet strength and unyielding support empower all members of our Work Family to live their very best lives. Jake is passionate about helping others and lives by the motto “Work Hard, Play Hard.” At home, wrenching on classic cars (’71 Chevelle), playing with the “K Dogs” (Julia and LeeLoo), boating, and Texas football are some of his favorite things. HOOK ‘EM!
Lora Tucker Kaasch, CEO | Director of Marketing
A marketing geek at heart, Lora Tucker Kaasch‘s passion is to help others tell their stories. With 11+ years of real estate sales experience in two states, she and her Team “live and breathe” real estate marketing and strategic content marketing. Lora’s consultative approach includes learning about the business style of each client to truly understand her or his needs. Her holistic approach builds her clients’ brands cohesively and authentically, and she is always asking the question “How can we best help our Client Family today?”. In her spare time, Lora is passionate about rescuing large-breed dogs just like her “K Dogs,” Julia and LeeLoo, cooking, car shows, serving others, and watching college football. ROLL TIDE!
Ali Lucas, Director of Transaction Management
Bringing 15 years of marketing and management expertise to Agent Operations, Ali Lucas is a well-rounded, servant-leader with an eye for details and a heart for authentic communication. Ali’s deep understanding of residential and commercial real estate and her experience as an entrepreneur drive her passion as our Director of Transaction Management. Her quick wit and attention to detail burn just as brightly as her passion for helping others. Ali is a native Austinite who loves spicy tacos and sourdough bread, Texas Aggie football, dancing, reading non-fiction, sunrise and sunset, photography, the sound of the ocean, and two crazy kiddos, and 16-year-old rescue pit bull. GIG ‘EM!
Abby MacCord, Marketing + Operations Manager
A dreamer and a doer, Abby MacCord manages the Marketing Department, ensuring that our trained Marketing Team delivers the highest quality collateral and service. Abby also orchestrates effective content strategies that maximize return on investment for our valued clients. With extensive experience in the real estate industry, operations management, and branding/design, Abby’s seasoned marketing expertise makes clients swoon! Abby is committed to high-quality service, and she works to continually improve the client experience for the Agent Operations Client Family. Go Green! Go White! Go Michigan State!
Sue Tomlinson, Graphic Designer + Social Media Coordinator
Sue Tomlinson has a passion and a gift for graphic design, and she loves helping others build their business with high-quality social media marketing. Sue has a passion for branding and visual artistry that captures each client’s vision and story. She also helps clients leverage social media by sharing relevant, hyper-local content on Facebook, Google My Business, LinkedIn, Instagram, and more. A West Coast gal, Sue makes her home in the Reno-Tahoe area and enjoys hiking, golfing, skiing, Chicago Cubs baseball, and European club soccer. Go Bayern Munich!
Tammy Spracklen, Transaction Coordinator
Her real estate career began in 2011, but her compassion and love of organization and client relations inspired Tammy Spracklen to become a Transaction Coordinator a few years later. She has coordinated over 500 transactions, and Tammy adapts, problem-solves, and builds meaningful client relationships. A proud, lifelong Texan, Tammy and her husband live in south Austin with their daughter, Evey, and two Labradors, Lucky and Kona. In her spare time, you’ll find her giving back to her community, enjoying friends and family, trying new restaurants, and taking her daughter on fun adventures. HOOK ‘EM!
Kimberly Abromaitis, Content Marketing Coordinator
An aficionado of witty banter, clever wordsmithing, and out-of-the-box solutions (developed from her Navy brat upbringing), Kimberly Abromaitis is committed to crafting high quality, value-added content marketing for Agent Operations clients. Kim brings seasoned marketing experience in original written and visual content that stemmed from her work with hundreds of local businesses and nonprofits throughout the country. She is a natural connector and uses her passion for helping others to actively listen and create strategic marketing pieces that speak to each brand and consumer base. Kim is reppin’ west coast sports teams – GO San Francisco Giants and Golden State Warriors!
Virginia Marsters, Transaction Coordinator
Dubbed a “best friend in real estate,” positive energy and personal relationships feed Virginia Marster’s passion for helping others. An experienced Transaction Coordinator, Virginia brings years of valuable industry and marketing experience to every transaction, including a sharp eye for detail, close personal attention, and professionalism that you can count on. In her free time, she loves watching movies, crafting, reading, and knitting, and she is a self-proclaimed fanatic of country music, the color purple, shoes, and spending time with her family and her chihuahua, Minnie. Virginia’s favorite sports team is her granddaughter’s little league team (WE LOVE IT!) – GO Redwood City Bats!